Seamless Service, Maximum Customer Satisfaction
The operation and maintenance (O&M) services for electric vehicle charging stations are critical to providing a seamless user experience. DBE Energy meets the most important expectation of users—reliable service—by offering 24/7 support for stations installed in six different regions of Turkey.
Details of Our O&M Services
- Station Monitoring:
All system components of the charging stations are monitored both infrastructurally and through software. - Fault Detection and Resolution:
Immediate faults are detected, and our field teams provide rapid intervention. - Periodic Maintenance:
Regular maintenance services are offered to ensure uninterrupted operation of the facilities. - User Support Services:
Call center and technical support services are provided for end-users.
Our Technological Advantages
We offer an integrated service with our software infrastructure and field teams to provide electric vehicle owners with the best experience. We aim to ensure maximum safety and comfort for users who face the risk of being stranded.